Black Country Housing Group

BCHG is proud to be recognised as a Times top 100 Company in The Midlands. We have over 2,100 homes across the Black Country and Birmingham and a purpose built Residential Care Home. We support our local communities by offering free services that help individuals with self-achievement and aspiration through our career development, training and employment services.

Founded in 1974, we have grown significantly both in terms of the number of homes we rent and the breadth of other housing related services we now offer. We help thousands of customers every year making a real difference to their lives.

At Black Country Housing Group our values are not just a set of words, but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities.

BCHG Values                        

Integrity  

Our customers are unique individuals and we will offer person and relationship centred care and support.

Positivity  

We look at people’s strengths, build on people’s existing abilities and work in partnership to develop and support wellbeing.

Respect 

Enabling a Voice, Choice and Control for our customers is the way we can ensure respect and dignity on a daily basis.

Quality

Good care and support matters to customers – we will measure what matters so that we truly understand what ‘good’ looks like.