Right at Home’s premium quality care and companionship services are highly personalised and support people to live happily and independently in the comfort of their own home.
Our Clients receive their care the way they want, at a time when they want it. They are fully involved in all decision-making, including their personalised care plan. We know that emotional and moral support for our Clients and their families can be just as important as our specialist care knowledge, so it is ingrained in the support we provide and we always keep in close contact with concerned family and friends. We also understand that good day-to-day communication is vital to give families and loved ones peace of mind, which is why all daily records and communication sheets are kept accessible in the Clients’ home and any concerns can be easily addressed through a call to the local office.
Behind the scenes, we understand it is crucial that our Clients, their families and our staff receive the very best support and expertise from the Right at Home team. This is why our Managers and Care Coordinators were chosen, for their friendly and approachable ‘can do’ attitude, as well as their professionalism and experience in the field. They know all of their Clients’ personal preferences and keep their fingers on the pulse of any changes to their health. They work in partnership with the Client, their loved ones and any other healthcare professionals to provide cohesive, all-round support.
CareGivers also need support, and we make sure they benefit from regular confidential supervision sessions and thorough training, as well as 24/7 mobile phone access to an experienced member of the care team, so help and advice is only a phone call away.
We care for our staff in the same way they care for our Clients, and we like to show our appreciation for their hard work and commitment to providing the highest standard of care. We offer all of our staff top rates of pay, training and development opportunities with access to a real career pathway, and rewards for going the extra mile through our recognition schemes.