The Truth About Managers in the Care Sector

Being a manager in adult social care

Working in care and support offers opportunities to progress your career. Many roles provide on-the-job training and the chance to gain further qualifications- you can start your career in care with no experience.

Becoming a manager in the care sector means you are in a front-line leadership role. You’re responsible for all aspects of the day-to-day operations, including recruiting and managing staff teams, managing budgets and ensuring that the quality of the services provided meets national care standards.

Skills for Care’s research into who registered managers are and what they do has revealed new insights into one of the most influential roles in adult social care.

The Truth?

Many managers working in adult social care are in their role because they truly are passionate about what they do. Managers often go above and beyond the parameters of a job description- meaning support for this influential group of leaders is vital.

The study found that:

  • Almost 80% of managers felt that their role had changed since they first started. Whilst 73% of these managers said their role was more varied, 83% also acknowledged it was more pressured
  • 70% of managers were offered their first registered manager post by an existing employer. The majority hadn’t planned to become a manager (instead taking an opportunity when it arrived)
  • A manager’s role is busy and varied. Managers were typically splitting their time between day-to-day operations, working with families and relatives, external partners, leadership and business strategy
  • Over a third of respondents also reported performing tasks not in their job descriptions
  • Only 20% of managers felt that the role had become better recognised over time.

What does this mean for the future?

This survey was conducted online with more than 800 respondents, representing a total of over 20,000 registered managers in the UK. With around 10,000 managers expected to retire in the next 15 years, we can’t ignore the necessity for active career planning to ensure we have a robust workforce to go into these influential management positions. It is necessary to have adequate support systems in place to relieve pressurised working conditions and more recognition for managers.

Join and find out more about Skills for Care Registered Managers Network