Job Description
The HR Services Officer will provide high quality advice and guidance on visa sponsorship, right to work and specific ER related matters, support line managers with collation of documentation and submission of DBS and PVG referrals, and will work collaboratively with other members of the People Team and functions across HC-One.
Your main responsibilities will include:
Your main responsibilities will include:
- Administer the HC-One visa sponsorship processes for internal colleagues, ensuring Home Office and legislation requirements are met and risks to HC-One are mitigated.
- Respond to visa sponsorship and right to work queries professionally and timely, escalating to HR Services Team Leader or passing the case to the relevant HR Advisor when needed and highlighting issues/trends to HR Services Team Leader.
- Actively manage to closure, ER cases such as AWOL, Probation, Absence management and Right to Work cases ensuring coaching of the line managers /investigating officer/hearing officers from initial contact to completion and escalating to HR Services Team Leader or HR Advisor where appropriate.
- Provide HR Admin support for mergers, acquisitions and home closures.
- Respond effectively to more complex HR Admin queries, using your experience to influence the appropriate course of action and escalating when needed.
- Contribute to the continuous improvement and updating of HR policies and procedures in line with current employment legislation.
- Liaise with outside agencies and professionals associated with sponsorship and regulatory bodies (e.g., Home Office, NMC, SSSC, DBS, Disclosure Scotland, Immigration Advisor etc) to research appropriate solutions to issues raised within HC-One.
- Support line managers to collate appropriate documentation and make referrals to regulatory bodies (e.g. DBS or PVG) in line with sector requirements.
- Provide HR support, advice and guidance to facilitate the early resolution of ER issues ensuring risks associated with the case are effectively managed.
- Support on strategic HR projects across the employee lifecycle, in a variety of HR disciplines.
- Update and implement improvements to HR processes and policies as and when required.
- Building effective and positive relationships with Managers and the wider HR team and working in collaboration to achieve the best for our homes and those in the communities we serve.
- Producing data reports, statistics and other reports as and when required.
- Continuous professional development, keeping abreast of forthcoming employment law, emerging case law, legislation changes, changes to regulatory body guidance and best practice, as well as sharing/using experiences to learn and improve.
- Maintain accurate and timely records and ensure all HR cases and queries are logged appropriately and documentation stored in central folders.
Salary
£28,000 per annum
About HC-One
At HC-One, the Kind Care Company, we are dedicated to supporting you throughout your career in care in over 270 warm and welcoming care homes across England, Scotland and Wales.
By joining our team, you will benefit from pay that progresses as you gain experience, with dedicated support from our award-winning Learning and Development team. We are here to support you to grow in your career, including a thorough induction, full training, and opportunities to develop and progress, such as our popular Nursing Assistants programme and Aspiring Home Managers programme.
In addition, you will benefit from a warm and welcoming environment, a leading rewards and benefits portal, and a friendly team to support you along your journey.