Interim HR Advisor - 6 months

  • HC-One
  • London, UK
  • 29 Jun, 2022

Job Description

This role is flexible for remote working
This is an interim role working as part of our HR Advisory team, working from home to provide high quality remote ER / HR support and advice to managers in a focused way and within SLA. You will manage and monitor a wide range of cases which are escalated from our HR Helpdesk that vary in complexity, including supporting the defence of ET claims.

Dealing with a high volume of cases in a fast paced environment you will upskill and empower our Home Managers and Area Directors to make sound and balanced decisions in relation to their teams, which support the HC-One vision to be the first choice care home for those in the communities we serve, their Relatives and our Colleagues.

Your role will involve:
  • Working with the Regional HR Manager to deliver a high quality service and the best support to the care homes we serve.
  • Advising, coaching and guiding our Home Managers on how to proceed with any absence, performance, conduct, grievance and capability issues following best practice and ensuring compliance with employment law.
  • Responding effectively to queries and using your experience to influence the appropriate course of action and escalating when needed.
  • Building good relationships with Home Managers, Area Directors and our Regional HR Colleagues, highlighting significant trends and working in collaboration to achieve the best for our homes.
  • Assist with the creation and updating of policies and procedures to keep them aligned with legislative requirements and maintaining our ethos of being The Kind Care Company.
  • Continuous professional development, keeping abreast of forthcoming employment law, emerging case law, changes and best practice, as well as sharing/using our case experiences to learn and improve, informing our coaching and processes.
  • Leading or supporting appropriate projects when required.
  • Creating and maintaining accurate records of all calls received and advice given.