Job Title: Learning & Development Coordinator
Contract type: 12 months (maternity cover)
Location: Woodley House, Aylesbury
Including travel to other services within the Trust as appropriate.
Salary: £23,000.00 per annum (37 hours per week)
Responsible to: Learning & Development Manager
Must be able to drive and have use of a vehicle, as this role will include visiting other services within the Trust.
Our Vision: To be the go–to provider, delivering great care every day
About the Role:
As the Learning & Development Coordinator, you will provide administration, coordination and support to both the Learning and Development Manager and the Learning and Development Partners.
You will work with members of the Learning and Development team to plan, coordinate, deliver and review learning and training activity in line with the Learning and Development Strategy and the Trust’s commitment to continuous learning.
You will arrange and facilitate the delivery of training programmes.
You will be responsible for all administrative aspects of taught course events including, but not limited to, booking participants, booking rooms or other locations, providing course materials, other equipment and documentation, arranging hospitality and helping with room layout.
Be responsible for providing lines of communication between the Learning and Development Department, course participants, external providers and other stakeholders.
Build relationships with providers of external training materials and resources to enable the provision of high quality events and cost–effective prices.
Help to ensure that all training records and activity are processed and held in a timely and accurate fashion. Help to monitor and guarantee that training activity is meeting all regulatory standards. Producing reports on this data as required.
You will be the first point of contact and queries directed into the Department with regard to taught courses. This includes advising staff on Learning and Development policies, procedures, course content, practical arrangements and other details as requested.
Ensure that confidentiality and security of sensitive and personal information is maintained and compliant with relevant legislation.
You will process invoices and record expenditure on budget database.
You will produce agendas and take notes of meetings when required.
What we need from you:
· Good numeracy and literacy skills.
· Attention to detail and a commitment to getting things right first time in terms of accuracy and timeliness.
· Computer literate and able to produce training support materials, reports and recommendations.
· Excellent communication and interpersonal skills.
· Good coordination skills and an ability to multi–task, providing concurrent services to a number of customers.
· Ability to work as part of a team and develop positive working relationships.
· High levels of adaptability and flexibility. Able to work outside the remit of defined role as the needs of the Trust demand, especially in times of pressure, crisis or change.
· Committed to Fremantle’s vision, values, and services.
· Relevant previous administrative experience within a customer services environment.
· Knowledge and understanding of working with Awarding Organisations.
· Knowledge of the health and social care sector.
Freedom of Action:
Ability to work both independently and as part of a team within broad policy, professional standards, and budgetary limits.
What you will receive from us
· A generous holiday entitlement, which increases after 3 years’ service.
· Lifestyle discount vouchers, including money off holidays, food, fashion, and sport.
· Lifetime benefits; Life assurance, pension.
· Support and Career development.
· Excellent company culture.
Established since 1992, we are a charity and not–for–profit organisation that provides first class care and support for older people and adults with learning disabilities. Today, we have 1500 employees supporting over 1,100 residents at services across Buckinghamshire, Bedfordshire, Berkshire, Hertfordshire, and Milton Keynes. Come and join a great team!
If you wish to gain any further information, please do not hesitate to contact the recruitment team on 0333 400 1020.
As a care provider we have a duty of care to our service users and employees to ensure we operate in a safe environment. To ensure we comply with the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (“the Regulations”), you will need to be fully vaccinated against Covid–19 unless clinically exempt.
From time to time we may require you to take part in other mandatory health testing and health vaccination programmes.
All Fremantle staff must understand and actively participate in the Safeguarding, Health and Safety and Equality and Diversity policies and procedures to ensure that people who use services, other staff and stakeholders are safe and respected in Fremantle services.