Support Officer - Tenancy Support x2

£18,278 - £25,000 yearly
  • Clarion Housing Group
  • Kent, UK
  • 15 Nov, 2021
Contract

Job Description

Do you want to be part of a dynamic and growing organisation that works to provide specialist housing and tenancy related advice to our customers?

We are currently looking for two Support Officers to join our dynamic team in Ashford and Swale.

Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe’s largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society.  The role of Support Officer whilst challenging at times, is an extremely rewarding one.

Who are we looking for?

To be successful in this role you need to have a good understanding of social care sector including housing and homelessness, ideally having previous experience in a similar role. We're looking for people who have the qualities and skills we feel would most benefit our clients; professionalism, empathy and understanding, and a desire to develop their own knowledge and skills to best support our clients.

As a Support Officer, you’ll support customers who are moving on to view properties, sign new agreements, access welfare benefits, set up bills and access the resources they need in their new home. You’ll be required to signpost and support customers to access additional external housing support and resources including: local authority housing teams, private landlords, Benefits Agency, Shelter, Citizen’s Advice. Working for Clarion as part of the Kent team you will be delivering exceptional support services to our customers.

What you can expect from us

Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates 

  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.

  • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!

  • Matched pension contributions of up to 7.5% of your salary with generous life assurance

  • Flexible and agile working for the majority of our employees

Other perks

  • Company Bonus Scheme

  • Eye care vouchers

  • Holiday trading scheme allowing you to buy and sell leave

  • Free counselling and legal advice scheme for you and your family

  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

A full training package will also be provided to new members of our team to help them develop the skills to become a great support officer.

If you feel you have the qualities we’re looking for we’d love to hear from you.

Closing Date: Monday 29th November 2021 at midnight

For further details on this vacancy, please click ‘apply’.

Applicants must be able to travel across regions as required.

This post is subject to Enhanced Criminal Record Check Clearance.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in the UK for the duration of your employment. 

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential.  We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.