Spa Professional

  • Bupa
  • Wantage OX12, UK
  • 20 Feb, 2024

Job Description

Requisition Title

 : Spa Professional

Job Number:

Richmond Letcombe Regis 
South Street Letcombe Regis
 Oxfordshire OX12 9JY
Location Status : On site



Job Title: Spa Professional

Location:Richmond Village Letcombe Regis

Letcombe Regis, South Street, Wantage OX12 9RG

Salary range: £12 per hr with paid break

Contract:Permanent 17hrs per week

3-week rolling rota shift pattern, working 8 hrs per shift

Week 1 - Monday 11am -7pm, Friday 10am -6pm

Week 2 - Monday 11am -7pm, Friday 10am -6pm

Week 3 - Monday 11am -7pm, Friday 10am -6pm, Sun 8am- 3pm

We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

We’re looking for a Spa Professional to join our team. We offer free parking, all training paid for at our expense, uniform, free meals while on shift, access to the spa facilities free of charge once a week and access to beauty treatments on special occasions like birthdays.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships.

This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

You’ll help us make health happen by:

  • A spa professional covers a range of responsibility while on shift, similar to a spa receptionist but with more manual duties and responsibilities -

    • The spa professional will cover the reception desk so the beauty therapists and fitness instructors can carry out daily appointments.
    • The spa professional will greet all residents, members, and spa guests.
    • The spa professional will assist clients with bookings, the online system, and any enquiries they have.
    • They will cover the spa telephone, book all appointments, deal with any emergencies, carrying out CCTV checks.
    • They will support the spa team and manager will all health and safety related tasks such as pool side checks.
    • They will ensure the spa is always kept clean and tidy, making sure the coffee station is replenished, towels are available, dirty towels are taken to the laundry, ensure all floors are swept and clean.
    • They will carry out pool tests every 2 hours while on shift, ensuring chemical levels are within range / actioning when out of range. (Training is provided)
    • They will deal with spa related admin duties – sending spa days confirmations, updating revenue trackers, responding to emails, supporting with customer communication, newsletters etc.
    • They will carry out spa deep cleaning - this does include deep cleaning the changing rooms, drains, sauna, steam room, poolside, gym, studio, hair salon etc.
    • They will be required to have great attention to detail – spotting areas that require TLC.
    • They will be the first point of call for our residents and members, so a positive attitude is required.
    • They will lone work on weekends, making sure the spa operates smoothly for all guests


Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

  • My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
  • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
  • Free meal with every shift
  • Holidays - 20 days + Bank Holidays
  • Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
  • Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
  • Wagestream - Have early access up to 40% of your earned wages within minutes.
  • We offer a range of Bupa pension plans – Find out more on our career site
  • Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
  • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
  • Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences. 

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Unposting Date

 : Ongoing
Care Home Postcode : OX12 9RG


 : Activities Coordinator