Service Manager-Oswestry

  • Bethphage
  • Oswestry SY11, UK
  • 03 Jun, 2024

Job Description

Here is what managers say about working for Bethphage;

“The role is challenging and rewarding. There is a positive and supportive culture throughout Bethphage, for me I find this refreshing, it has a dynamic effect on my confidence and ability to perform the role”

“Bethphage is a brilliant place to work, I have been supported to progress in my career. There is a real collaboration within the management structure and you always feel heard.”

Full Time 

£28,500-£30,250 per annum 

Benefits of joining or team.

  • Competitive pay
  • Paid training- we provide all the training you need to deliver first class service;
  • 26 days holiday in your first year, increasing to 31 day after five years and then 36 days after ten-years’ service.
  • Comprehensive induction programme – which means you’ll be fully supported to understand the role whilst getting to know the team and the supported people
  • Free and confidential counselling services for you and your family
  • A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more
  • Long service rewards starting at £100 increasing to £150 depending on length of service – we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage
  • Contributory Pension scheme
  • Development opportunities- we want to support you in your career in care, your development is our development
  • Regular supervisions with your Line Manager
  • Refer-a-Friend Award – earn £200 every time you successfully refer a friend and they complete their probation.
  • Birthday recognition – an Amazon e-voucher every year
  • Paid enhanced DBS certificate
  • Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High street

We are pleased to announce a new job opening in the Oswestry area for a Service Manager. This role involves providing support to individuals living in their own homes within supported living environments. The ideal candidate will have the opportunity to work within our existing services and assist individuals in reaching their maximum potential. In Oswestry, we have two services – one is a shared home for three individuals with learning disabilities and health concerns, and the other provides support to one individual.

The position entails overseeing the day-to-day management of supported living services for individuals with learning disabilities and Autism. This includes effectively managing a team to ensure high-quality support is provided. Collaboration with the Positive Behaviour Support Team and other professionals is essential for understanding behaviours, trauma, and building rapport with those we support.

The ideal candidate will work to promote independence, facilitate community engagement, and provide opportunities for leisure, education, and employment. They must be an experienced manager, a strong communicator, proficient in networking, and comfortable interacting with individuals at all levels. Familiarity with the health and social care sector, as well as a strong understanding of person-centred and positive behaviour support approaches is required.

Candidates who do not have a level 5 qualification but are prepared to work towards this will be considered so long as they have suitable management experience and professional knowledge in the sector, ideally in learning disability.

About You:


  • Management qualification level 3/4 and prepared to work towards level 5.
  • Have knowledge and experience in the Health and Social care sector.
  • Experience of working with people who have Learning disabilities and Autism.
  • Understanding of behaviours, trauma, rapport building.
  • Supervisory experience and experience of being in a management.
  • Although this post is off Rota, there may be times when the service manager may need to work some support shifts to meet the needs of the service, which could include evenings and weekends.

*Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010

If you would like more information, please get in touch with our recruitment team by calling: 01743 272880 or drop us an email at:

Interview Date: TBC