General Manager
- Jewish Care
- Anita Dorfman House (Jewish Care), Common Road, Stanmore, UK
- 16 Sep, 2024
Job Description
We are seeking an exceptional leader for our flagship Nursing Home at our prestigious Stanmore campus. As General Manager of Anita Dorfman House, you will oversee the operational management of our 80-bed Nursing and Assisted Living services, catering to self-funding residents.
Your role involves ensuring high-quality care and financial sustainability, excelling in staff leadership, operational oversight, and resident and relative engagement
As a visionary leader, you will align with our strategy, implement it locally, and foster team development and growth, ensuring the overall success of the home.
You will be responsible for:
- Ensuring our residents and their family’s needs are met, and their quality of life is enhanced. Acting as a main point of contact for residents and relatives, addressing concerns and providing updates.
- Overseeing daily operations, managing senior management and clinical staff whilst maintaining the highest standards of care, ensuring compliance with CQC and statutory bodies.
- Implementing efficient management policies and procedures.
- Managing, monitoring and developing financial performance, including income, expenses, and profitability.
- Managing a large multidisciplinary team to ensure cross-organisational working, whilst collaborating with HR colleagues to recruit, retain and manage staff efficiently.
- Ensuring staff are well-trained and competent. Conduct performance evaluations and provide professional development opportunities.
- Maintaining adequate staffing levels and managing rota’s inline with occupancy and budgetary requirements
What you will need
- Recognised Leadership or management qualification
- Strong visionary leadership skills with demonstrable experience of working at a senior management level, with a minimum of at least five years.
- Proven record of achieving high standards in (preferably via CQC inspection reports).
- Experience of leading a large care/ nursing home team and being a manager of managers.
- Excellent understanding and up to date knowledge of social care and its regulatory system, including the delivery of all aspects of care for older people including dementia and end of life care and issues of capacity.
Salary
About Us
We are a leading health and social care charity for the Jewish community in London and the South-East. Although we care for a specific community, our employees come from all faiths, backgrounds and nationalities. It also means they’re valued and supported in just the same way we value the people we care for - at Jewish Care, love is at the heart of all we do.
Our campuses offer unique services including care and nursing homes, Retirement Living apartments and community centres.
We provide care that is Jewish at heart for older people. And we support their family members every step of the way. Every week, we touch the lives of 10,000 people.
Our Purpose
We want to make a positive impact on the lives of Jewish people by providing excellent social care that enhances their well-being and helps them to stay connected to their community.
We’re also committed to inspiring our employees, developing their careers and creating an environment where they love every day.
Why Us
Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture.
Our values are:
- Excellence - We are ambitious, professional and passionate about offering high-quality services delivered with dedication and sensitivity.
- Integrity - We treat people fairly and are accountable for what we do and how we do it
- Innovation - We are adaptable and creative, we welcome new ideas and believe in finding solutions that work for each individual.
- Compassion - We consciously work in a caring and empathetic way, we are considerate of others and put kindness at the heart of everything we do.
- Inclusivity - Everyone involved with Jewish Care is important and deserves to be treated with dignity and respect.
- Inclusion & Diversity
At Jewish Care, we are committed to ensuring all our staff feel valued and included.
We have a number of staff networks aimed to promote equality, diversity and inclusion – these include our REACH (race, ethnicity and cultural heritage) network and our LGBTQ+ network for staff and service users. We are a Disability Confident Employer, and in a recent survey, 95% of staff surveyed felt Jewish Care embraced diversity and inclusion.
Why Jewish Care?
We offer excellent benefits to reward you for your hard work, dedication, and commitment. Competitive rates of pay are reviewed annually.
A wide range of benefits, rewards, and well-being support through our Jewish Care Benefits platform. These include:
● A huge range of discounts at major retailers and supermarkets
● 24/7 access to a GP either online or on the phone
● Access to our Employee Assistance Programme providing confidential advice.
● Our Wellbeing Hub contains lots of articles and support with mental and physical wellness, free fitness and yoga videos and lots more
● 4% employer pension contribution
● Career development opportunities and access to our online learning management system
● Free DBS checks and uniforms for our Care Home Workers
● Free DBS check where the role is required.
Fair Pay
We are happy to announce that Jewish Care now pays all members of staff the current London Living Wage.
We care about our employees as much as the people we support, which is why we pay all our staff a minimum of £11.95 per hour. So, whether you’re a carer, a bus driver, an administrator or a finance operative, you can rest assured you’ll be rewarded fairly for what you do.