Team Leader

Job Description

Team Leader

Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

As a valued member of our team, each of us is there to help deliver the quality-of-life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential.

As a Team Leader you will help to ensure that Walsingham Support's care is of high quality and person-centred and you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.

Team Leader in our services ensure a high quality and well maintained environment for those we support.

Each Team Leader is expected when required to work from a support plan, providing help with day to day living tasks. This might include support plan, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.

We really care about our staff and offer a wide range of benefits to each Team Leader:

  • Favourable working hours.
  • 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
  • Double pay if you work on bank holidays.
  • Pension scheme contributions.
  • We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer
  • Life assurance equal to three times your salary.
  • Bereavement helpline.
  • Walsingham Rewards Scheme with extensive discounts on everyday items.
  • Exceptional training and continuing professional development opportunities.
  • Long service awards.
  • Eyecare vouchers.
  • Outstanding work bonus payments.
  • Recommend a friend bonus of £250.
  • Access to Blue Light Card savings

This is a wonderfully varied role where you will build genuine relationships with the people you care for and your staff team.

Team Leader

Team Leader

Are you able to provide leadership and first line management within the Walsingham Support's supported Living care services?

By using the principles of Active Support and Positive Behaviour Support in the role of Team Leader you will model best-practice in providing care and support to people with a learning disability and/or autism, and in doing so promote independence and choice.

You will be able to provide excellent-quality care and support, including personal care.

  • 1. As a Team Leader you have responsibility within your service to ensure that all care & support is offered in a person-centred manner and the people supported are at the heart of all choices and decisions made.
  • 2. To ensure that the team of Support Workers are effectively deployed to meet the needs of the people we support, by writing staff rotas that matches the care and support hours commissioned and budgeted for each service.
  • 3. As a Team Leader you will need to ensure that all shifts are covered by suitably trained and experienced Support Workers, sourcing suitable cover to periods of sickness and for staff vacancies.
  • 4. The Team Leader will induct and supervise Support Workers in supported living.
  • 5. To ensure that all necessary staff training is up to date at all times.
  • 6. The Team Leader will ensure that the support team fully understand the service design and support plans of each person they support, and that the service provided reflects the individuals wishes and meets the outcomes contained within these documents.
  • 7. To maintain detailed, accurate, person-centred and outcomes-focused care and support plans, in addition to all other care, support and health records as required.
  • 8. Our Team Leader will provide leadership and direction to Support Workers, supporting teams to achieve performance targets and ensuring that services are provided to the highest possible standard and are consistent with the principles and values of personalisation and independence.
  • 9. To support the professional development of Support Workers through mentoring and coaching.
  • 10. To ensure expected Quality and Compliance standards are met, and where possible exceeded.
  • 11. Within the framework of Walsingham Supports policies and procedures, be responsible for the day-today operational management of supported living services.
  • 12. The Team Leader will ensure that Support Workers are equipped with appropriate resources, advice, and knowledge to follow best practice, as well as meeting all legislative and contractual standards.
  • 13. To be responsible for the sound financial management of residential care services, ensuring that management accounts are regularly reviewed, that all costs are managed within the agreed budgetary framework.
  • 14. To ensure that budgeted occupancy levels are achieved for your service.

Team Leader

THE BENEFITS OF WORKING FOR A CHARITY

Team Leader

Working for a charity can offer a range of unique benefits compared to working for a commercial business. If it is your first time applying for a job at a charity organisation below are some of the notable differences between us and a commercial, corporate organisation:

Sense of Purpose: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator.

Social Impact: Charities typically focus on addressing social issues, whether it's healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others.

Diverse and Inclusive Environment: Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives.

Skill Development: Working for a charity may provide opportunities for employees to develop a wide range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth.

Community Engagement: Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness.

Flexibility and Passion-Driven Work: While this may not be universally true, some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work-life balance.

Positive Workplace Culture: Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment.

You are not making money for a board of Directors: At Walsingham, any surplus funds generated by the charity goes back into the care of the service users not pay bonuses to directors.

Job Stability: According to Tori Utley's article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so are less likely to suffer financially compared to companies that focus purely on profit. Many non-profit organisations do not have private owners, and they do not issue stock or pay dividends as rewards.

Team Leader

Salary

£26640.90 Per annum