Volunteer Manager

Are you passionate about building strong communities and making a positive impact? Do you have exceptional organisational and leadership skills? Join our team as a Community Hub Volunteer Manager and play a pivotal role in fostering a vibrant and connected local community.

We are a dynamic and forward-thinking care organisation committed to creating a hub where individuals can come together, share experiences, and contribute to a thriving community. Our Community Hub serves as a focal point for various activities, events, and initiatives aimed at enhancing the quality of life for local communities.

The East London & Essex Hub comprises of four Community Centres, located in Stamford Hill, Bethnal Green, Redbridge, and Southend. The Hub also incorporates Youth Services, the Dennis Centre Dementia Day Centre, and Meals on Wheels provisions. Located too within the Hub is the Vi Johns Rubens Care Home based in Gants Hill.

In 2026, Jewish Care’s 4th Campus will open in Redbridge, with a number of the Hub’s current services moving into one site. The role will be a key part of this process.

The Volunteer Manager is a multi-site role across the Hub’s three areas, overseeing recruitment, training, and assisting resource managers, supervisors & teams with the day-to-day management of volunteers. Working with the Community Hub Manager the Hub’s Operations Administrator, and the Manager of the Volunteering Department, the role ensures the Hub’s Centre Coordinators, teams, and services are well supported and operationally efficient.

The role works closely with Jewish Care’s Volunteering Department and one day a week will be spent with the team at Amelie House in Golders Green. 

The role is multi-site, and part time for 30 hours per week (Monday - Thursday). The salary for 30 hours per week is £26,065 per annum.

What you will be doing:

• In collaboration with the Hub teams and the Volunteering Department, identify required needs, opportunities & roles for volunteers.
• Identify and create written role outlines to ensure that all volunteers are correctly matched with suitable opportunities.
• Recruit volunteers through current and new networks, organise recruitment events locally, to promote opportunities at Jewish Care.
• Oversee onboarding and enrolment of all new volunteers in the Hub.
• In collaboration with the Volunteering Department, implement and manage a training schedule for all volunteers, including local induction and training for new volunteers.
• Day-to-day operational support of volunteer management & engagement.
• Maintain accurate volunteer records ensuring the volunteer database, Better Impact is always updated.
• In collaboration with the Volunteering Department, provide relevant KPIs to ensure effectiveness and best practice.
• In collaboration with other services support and lead special projects such as supported volunteering; employee volunteering; Mitzvah Day; fundraising initiatives; work experience; student placements.
• Plan, organise and implement ‘Thank You’ events and recognition during  the annual Volunteering Week, and oversee and lead on the nomination process for the annual Jewish Care Volunteer Awards event.

What you will need:

• Relevant experience in volunteer management, including recruitment, training, and coordination.
• Exceptional interpersonal and communication skills to connect with a diverse range of volunteers and community members.
• Strong organizational abilities and attention to detail to manage multiple tasks and projects simultaneously.
• Empathy, patience, and a passion for community building.
• Proficiency in using digital tools and platforms for communication and record keeping.