Job Description
Jami is seeking a dedicated Compeer Befriending Officer to join our in-house befriending programme, Compeer. This programme aims to improve the quality of life, self-esteem, and resilience of individuals living with mental ill health through one-on-one matches with trained and well-supported Compeer volunteers. Our goal is to increase social connections and reduce loneliness and isolation.
As a Compeer Befriending Officer, you will facilitate and support the befriending programme by maintaining regular check-ins and providing support to a high number of matched Compeer pairs. Interactions will take place over the phone, via Zoom, or email. Your role is crucial in creating and maintaining befriending relationships, requiring excellent organisational skills, time management, and the ability to reflect and problem solve.
This is a Fixed Term position for 3 months with a possible extension. This post is working Monday to Friday for 36.25 hours per week.
What you will be doing:
Supporting a caseload of matched Compeer befriending pairs.
Processing volunteer reports.
Maintaining accurate records on our client record system.
Assisting Compeer pairs in planning and organizing wellbeing and practical activities.
Attending allocation meetings to discuss and process new referrals.
Interviewing and delivering training for new Compeer volunteers.
Creating new matches between clients and volunteers.
Conducting assessments and make referrals as appropriate.
Building positive relationships with Jami service users, volunteers, and colleagues.
Raising safeguarding and welfare concerns.
Creating case studies when needed.
Proactively recruiting Compeer volunteers through community engagement and outreach.
What you will need:
Secondary School Education and/or equivalent experience in social care, social work, community work, or counselling.
Experience in a service delivery setting.
Experience supporting volunteers.
Experience in recruitment, this could either be volunteer or paid recruitment.
Experience in the mental health or charity sector in a supportive capacity with vulnerable people, children, and young adults.
Understanding of safeguarding and confidentiality.
Knowledge of the Jewish community.
People management skills.
Excellent IT, organisational and administration skills.
Ability to manage challenging situations.
Ability to engage and support people with mental health.
Strong written and verbal communication skills and an efficient and productive approach.
Good interpersonal skills and ability to build relationships.
Join us at Jami and make a meaningful impact on the lives of those experiencing mental ill health. Apply today to become our next Compeer Befriending Officer!
Salary
About Us
We are a leading health and social care charity for the Jewish community in London and the South-East. Although we care for a specific community, our employees come from all faiths, backgrounds and nationalities. It also means they’re valued and supported in just the same way we value the people we care for - at Jewish Care, love is at the heart of all we do.
Our campuses offer unique services including care and nursing homes, Retirement Living apartments and community centres.
We provide care that is Jewish at heart for older people. And we support their family members every step of the way. Every week, we touch the lives of 10,000 people.
Our Purpose
We want to make a positive impact on the lives of Jewish people by providing excellent social care that enhances their well-being and helps them to stay connected to their community.
We’re also committed to inspiring our employees, developing their careers and creating an environment where they love every day.
Why Us
Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture.
Our values are:
- Excellence - We are ambitious, professional and passionate about offering high-quality services delivered with dedication and sensitivity.
- Integrity - We treat people fairly and are accountable for what we do and how we do it
- Innovation - We are adaptable and creative, we welcome new ideas and believe in finding solutions that work for each individual.
- Compassion - We consciously work in a caring and empathetic way, we are considerate of others and put kindness at the heart of everything we do.
- Inclusivity - Everyone involved with Jewish Care is important and deserves to be treated with dignity and respect.
- Inclusion & Diversity
At Jewish Care, we are committed to ensuring all our staff feel valued and included.
We have a number of staff networks aimed to promote equality, diversity and inclusion – these include our REACH (race, ethnicity and cultural heritage) network and our LGBTQ+ network for staff and service users. We are a Disability Confident Employer, and in a recent survey, 95% of staff surveyed felt Jewish Care embraced diversity and inclusion.
Why Jewish Care?
We offer excellent benefits to reward you for your hard work, dedication, and commitment. Competitive rates of pay are reviewed annually.
A wide range of benefits, rewards, and well-being support through our Jewish Care Benefits platform. These include:
● A huge range of discounts at major retailers and supermarkets
● 24/7 access to a GP either online or on the phone
● Access to our Employee Assistance Programme providing confidential advice.
● Our Wellbeing Hub contains lots of articles and support with mental and physical wellness, free fitness and yoga videos and lots more
● 4% employer pension contribution
● Career development opportunities and access to our online learning management system
● Free DBS checks and uniforms for our Care Home Workers
● Free DBS check where the role is required.
Fair Pay
We are happy to announce that Jewish Care now pays all members of staff the current London Living Wage.
We care about our employees as much as the people we support, which is why we pay all our staff a minimum of £11.95 per hour. So, whether you’re a carer, a bus driver, an administrator or a finance operative, you can rest assured you’ll be rewarded fairly for what you do.