Privacy Policy

This Privacy Policy covers the Personal and Non-Personal Data Cohesion Recruitment Ltd (T/A Care & Support Jobs) collects from users and visitors of https://careandsupportjobs.com and related services when you access or use our online and/or mobile website. Care & Support Jobs respects your right to privacy and is committed to protecting your privacy including securely handling your personal information. This privacy policy sets out details of the information that we may collect from you and how we may use that information.

By using the Services and agreeing to this Privacy Policy, you are consenting to the collection, use, disclosure and other handling of your information as described below.

If you live in European Economic Area, the Controller of your personal data is Cohesion Recruitment Ltd with its principal place of business at

2nd Floor
Stratford Court
Cranmore Boulevard
Solihull
B90 4QT.

1. Information we collect from you

When you visit our website, we may collect or ask you to provide certain information to create an account, post a job, apply for a job or leave a comment in a variety of ways. This information may include: Personal Information represent any information that identifies you such as name, date of birth, ID number, email address and CV

Information Provided/Submitted by You

  • Contact details, such as name, address, email address, phone number and, if you are an Employer, necessary Employer information, IP address, Marketing preferences, and statistical information e.g. aggregate statistical information about site visits

2. How we use your personal information

Care & Support Jobs may use your Personal Information to:

  • Create and manage your account when you register, use or purchase our service;
  • Verify your identity and accessibility to our service;
  • Send you job alerts or other promotional materials;
  • Give you relevant search results and job recommendations;
  • Provide you with technical and customer support;
  • Communicate with you and manage your service participation including the sharing of your personal data with our third party suppliers (e.g. communication providers) who act as our data processors to enable us to provide our services;
  • Evaluate and improve the quality of our products, services and websites;
  • Provide you with a customised experience when you visit our website;
  • Provide our service;
  • Enforce our legal rights or comply with legal requirements.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

3. What legal basis do we rely on to process your Personal Information?

Consent

When you create a Care & Support Jobs account, you consent that your Personal Information will be processed by us and we rely on this consent. You have the right to withdraw consent at any time.  We will stop to process data after consent is withdrawn, where consent is the only legal basis for processing.

When you fulfil a contract

Care & Support Jobs will also process your Personal Information when we need to fulfil a contract with you.

Legitimate Interest

Care & Support Jobs also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.

Our legitimate interests include:

  • ensuring the security and integrity of our Services and in ensuring that our Websites and Apps operate effectively;
  • selling and supplying goods and services to our customers;
  • protecting customers, employees and other individuals and maintaining their safety, health and welfare;
  • promoting, marketing and advertising our products and services;
  • sending promotional communications which are relevant and tailored to individual customers;
  • understanding our customers’ behaviour, activities, preferences, and needs;
  • improving existing products and services and developing new products and services;
  • handling customer contacts, queries, complaints or disputes; and
  • fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.

The processing is necessary because of a legal obligation that applies:

Care & Support Jobs may process your data to comply with our legal and regulatory obligations such as preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies. Your data may be processed in order to satisfy the applicable law or enforceable governmental request.

4. Your Rights

Care & Support Jobs takes your privacy very seriously and complies with all aspects of GDPR legislation.

Whenever you use our services, we strive to provide you with access to your personal information that we process. Moreover, you can update it if they are not correct or delete it or have it removed from our system – unless we are obliged to keep that information for legitimate business or legal purposes.

Moreover, you have additional rights such as to restrict the processing of your personal data in certain ways, to obtain a copy of your personal information in a commonly used electronic forms, to object to certain processing of your personal information by us including to opt out of any marketing communications that we may send you and to ask for your data to be made portable.

If you wish to exercise any of the above rights, please contact us using the contact details set out below. For the protection of your privacy and security, our DPO/Compliance team shall take every reasonable step to ensure that your identity is verified before granting access, or rectification, or deletion.

5. Accessing and deleting your Personal Information

When you create an account and log-in to your 'My Account' area, it is protected by your password and may only be accessed by you. You can manage the content and information in your Account at any time, by logging in to your “My Account” area. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Please note that Care & Support Jobs reserves the right to remove from our database, Information which includes any content that we consider to be illegal or offensive. We will respect the choices you make to limit sharing or visibility settings in your “My Account”.

You can deactivate or delete your account at any time, make your profile anonymous or choose to not make your profile searchable. To deactivate, please go to your “My Account”.

However, if you would like to permanently delete your account, you can send an email to our Data Protection Officer (DPO) (see below) with the subject line “Permanently delete my information and account”. Please do not forget to tell us who you are.

6. Who do we share your Personal Information with?

Care & Support Jobs may share your Personal Information with:

  • Employers or Job Applicants
  • For external service providers who help us with our operations – we will provide personal information to our sub-processors to be processes only based on our instructions and in compliance with our Privacy Policy and any other appropriate security measures. Such providers include:
    • Hosting providers, analytic platforms, email service providers including Smartjobboard - job board software platform, our accountants; auditors; external legal advisors; external IT providers;  printing, advertising, marketing and market research and analysis service providers, technical engineers, data storage and cloud providers and all other outsourced service providers (such as communication providers) that assist us in the provision of our services.
  • We may also share your personal data with courts, tribunals, regulators and other governmental and public authorities (such as the police or tax authorities) to: (i) allow us to pursue legal remedies, (ii) to enforce our terms and conditions and protect our operations, (iii) to comply with legal process, (iv) to comply with applicable law, and (v) to respond to requests from public and governmental bodies.

7. Storage of Information and International Transfers

All Personal Information which you supply to us is stored and kept on our secure servers inside the European Economic Area.

8. Managing your Personal Information

We retain your information as long as your account is active or as needed to provide your services or we have an ongoing legitimate business need to do so. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store your information as long as is necessary for the purpose for which we have collected it. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if it is possible (e.g. your personal information is stored for backup archives) then will securely store your personal information and isolate it from any further processing until the deletion/erasure is possible.

9. How we protect your personal information

Care & Support Jobs has taken appropriate technical and organisational measures to protect your data from misuse, unauthorised or unlawful access, alteration, loss, damage or destruction. These measures include:

Physical safeguards with locked doors and file cabinets and controlled access to our facilities and secure destruction.

Technology safeguards like use of anti-virus and protection software, data encryption and monitoring of our systems and data centres so to comply with our Information security policy including periodically review our information collection, storage and processing practices, including physical security measures;

Organisational safeguards like awareness and training on security and privacy to make sure employees understand the importance and measures to protect your data.

10. Third Party Links and Services

The Services may contain links to third-party websites, applications and services, including social media services, as well as embedded images or other third-party content and features. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. We are not responsible for the content, features, security or practices of any third parties. We do not vet, endorse, or make any representations about third parties or their websites, applications or services. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy.

11. Contact Us 

If you have any requests, questions, comments, or concerns regarding our Privacy Policy, please write to us:

Care & Support Jobs

2nd Floor
Stratford Court
Cranmore Boulevard
Solihull
B90 4QT

info@careandsupportjobs.co.uk

12. Changes to this Policy

We may update or amend our Privacy Policy from time to time to comply with the law or to meet our changing business requirements. Please review the changes carefully. We will post any privacy policy changes on this page and, if the changes are significant, we will take appropriate measures to inform you, consistent with the significance of the changes we make. By continuing to access the Website and using the Services, your access and use will be subject to those updates and amendments.