Video interview tips for social care and support jobs
Video interviews have been around for a few years now, but with all of the social distancing measures in place during the coronavirus, you are now more likely than ever to be asked to do a video interview as part of your social care job application.
So we thought it would be useful to share a series of hints and tips for video interviewing so that you can be even better prepared!
Essentially, a video interview is very similar to a face-to-face interview – but using the technology we are all becoming more familiar with instead. You may have a ‘live’ video interview on a generic platform like Zoom, Whatsapp or Microsoft teams, or you may be invited to take your interview on a specific video interview platform (e.g. Shortlister and Shortlistme). Many of the video platforms are not ‘live’ and allow you to take the interview and record you responses at the time of your choosing.
Don’t worry if you haven’t completed a Video Interview before, as your interviewer (live or recorded) should do everything to put you at ease.
Do make sure you give yourself plenty of time beforehand to get setup and ready.
Do your Research
Make sure that, as with any interview, you do research about the company you’re applying to beforehand – where you’ll be working and the people you will be supporting if you’re successful.
Familiarise yourself with the role.
Read the advert or job description. Make sure you’re familiar with the duties of the role and that you’d be happy to do them.
Practice & Prepare
Do a practice run with someone you trust; a friend or a family member, and ask for honest feedback and some video interview tips of their own. You could try using Zoom or Whatsapp.
Prepare some questions you want to ask the interviewer when invited to.
Check your Technology
Make sure you have adequate broadband connection and that your webcam works.
Close all other programmes – you want to avoid having notifications pop up.
Test your device for sound and picture quality, and think about how you look on screen – both your personal appearance and your background. Make sure that the video is recording your face (rather than hairline, the ceiling, or other bits of your body or room)
Environment & Dress Code
Make sure you are in quiet place where you will not be disturbed
Check the background behind you to make sure it is clean and tidy
Dress smart as you would do for a face-to-face interview
Use the STAR approach
Again this is advice that applies for all types of interview and is an essential tip to perform well. If you’re asked to give an example of a previous situation use the STAR approach to describe:
The Situation you were in, or Task that you were set, and then the Action that you took, along with the Result of that action.
This is a really good way to describe your strengths and experience to an interviewer.
Align your Values
Take a look at the company values and consider how they align with your own personal values. You should find these easily on almost every social care provider’s website.
Make sure you change the tone in your voice and show positive body language.
This is particularly important where you are giving video responses to pre-recorded questions. Pretend that you are talking to a real person, rather than a bit of software on your phone or computer.
Be passionate and let your personality come through.
Showing your ID
If you have been asked to show photo ID you will need to hold it next to your face so that the interviewer can check your photo, and then you will be asked to move the ID close to the camera to capture the detail.
We hope that you find these video interview tips useful – good luck with the next interview!!