Job Description
As HR Advisor, you will provide high quality HR support, guidance and advice to line managers on all ER related matters and train line managers in the application of HR related policies, procedures and processes.
You will support the Senior HR Advisor and HR Services Manager in the delivery of an exceptional HR advisory service and work collaboratively with other embers of the People Team and functions across HC-One.
Your main responsibilities will include:
You will support the Senior HR Advisor and HR Services Manager in the delivery of an exceptional HR advisory service and work collaboratively with other embers of the People Team and functions across HC-One.
Your main responsibilities will include:
- Provide high quality HR advice and guidance to facilitate the early resolution of employee relations (ER) issues, ensuring risks associated with the case are effectively managed.
- Actively manage to closure, ER cases such as conduct, performance management, grievance/whistleblowing, absence management and any other complex cases, ensuring coaching of the line managers /investigating officer/hearing officers from initial contact to completion
- Escalate complex ER case management to the Senior HR Advisor and/or HR Manager who will then provide continuity of support
- Ensure that all advice is provided in a timely manner and within SLA and by the appropriate person
- Identify and report themes and trends to the Senior HR Advisor and/or HR Manager that emerge from case work and queries
- Provide HR Policy and Procedure training to line managers
- Support on strategic HR projects across the employee lifecycle, in a variety of HR disciplines
- Share HR knowledge and learnings within immediate team as well as the wider HR team to ensure consistency of approach and growth opportunities
- Ensure that a high level of customer service is provided at all times with the colleague experience at the forefront of all interactions
- Maintain accurate and timely records and ensure all HR cases and queries are logged appropriately and documentation stored in central folders
- Contribute to the continuous improvement and updating of HR policies and procedures in line with current employment legislation
- Continuous professional development, keeping abreast of forthcoming employment law, emerging case law, legislation changes, changes to regulatory body guidance and best practice, as well as sharing/using experiences to learn and improve
- Ensure that all personal and departmental deadlines are met
- Promote a professional image of the Company at all times
Salary
33990 per annum
About HC-One
At HC-One, the Kind Care Company, we are dedicated to supporting you throughout your career in care in over 270 warm and welcoming care homes across England, Scotland and Wales.
By joining our team, you will benefit from pay that progresses as you gain experience, with dedicated support from our award-winning Learning and Development team. We are here to support you to grow in your career, including a thorough induction, full training, and opportunities to develop and progress, such as our popular Nursing Assistants programme and Aspiring Home Managers programme.
In addition, you will benefit from a warm and welcoming environment, a leading rewards and benefits portal, and a friendly team to support you along your journey.