HC-One
Darlington, UK
The HR Services Administrator will support the HR function to deliver a timely and effective customer focused service by providing administrative support and responding to first line queries.
Your main responsibilities will include:
Deliver professional and accurate first line advice to colleagues and managers in accordance with HC-One policies, procedures and appropriate legislation
Respond appropriately to queries from colleagues, managers and external parties (e.g. annual leave calculations, reference requests, pay queries), handling through to resolution where possible, and escalating more complex matters to the most appropriate person/team or seeking information from relevant departments to conclude query, and keep enquirer updated of progress throughout
Provide HR Admin support such as processing starters and leavers, updating personal details in IT systems, producing contracts, outcome letters, documentation for redundancy and...